Fix My Website in Fredericksburg, Virginia

By | 2018-05-18T15:38:53+00:00 May 15th, 2018|Categories: General, Support|

Did your site get hacked? Did someone mess up? Or do you just need to update the darn thing? When you just want someone to “PLEASE, fix my website!” here in Fredericksburg, Virginia, we are your go-to company. And here’s why – we have nearly 20 years of experience! Over that huge span of time we have definitely seen our share of bizarre web problems and are happy to help you unravel the mess, or just update your About page to remove the former team members you haven’t seen in 2-3 years. […]

How to Create, Update or Change My WordPress Site’s Menu

By | 2017-11-03T18:58:48+00:00 November 2nd, 2017|Categories: Support, Tips & Tricks|Tags: |

How to Create WordPress Menus To access the WordPress menu so you can either create a new menu or make changes to an existing menu, go to your WordPress Admin area, scroll down the left hand menu until you come to Appearance. Hover over the menu and then click on Menus from the pop out. Alternatively, if you're logged into WordPress and over on the live site, you can go and hover over your site name in the black Admin bar at the top, then drop down to Menus from there.   When you first access the Menus page, it will look something like this: To start, you'll want to give your menu structure a name. Typically I tend to name them with where I want them to be displayed just for easy reference. For example, I named this one "Top Navigation" because I'm working on the menu that I want to appear across the top of my site. Note however that simply naming it this will not make it appear where I want it to - I have to assign this menu to that location. To do that, I have to check the "Top Menu" box you see below. [...]

Cannot upload images in WordPress – File is empty error

By | 2017-06-18T09:31:33+00:00 May 9th, 2017|Categories: Knowledge-base, Support|Tags: , , |

Holy cow. Want to talk about a difficult error to diagnose and correct! When you can upload teenie tiny images, but anything larger than even 30k throws an error in WordPress, you just about want to pull your hair out. The error we’re talking about is this: File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini The hardest part about correcting this error? That the very suggestions it makes within the error message itself to correct it, don’t work. And there are years and years of threads all over the web that talk about this problem, none with solutions. We eventually solved this problem when it manifested on a long time client’s site (their site was from 2010!) by doing a fresh installation of WordPress. Once we did that and connected up the database and content files, it worked. This was after days and days of struggling to figure out what the heck was going on and thinking it was a server-side issue. After all, that’s what the error says – update your server files!  […]